{"id":13,"date":"2026-05-26T06:46:26","date_gmt":"2026-05-26T06:46:26","guid":{"rendered":"https:\/\/organized-bronze-rabbit.tarjeehbootcamp.com\/?page_id=13"},"modified":"2026-05-26T07:03:43","modified_gmt":"2026-05-26T07:03:43","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/mumbaigaming.in\/?page_id=13","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-wd-paragraph wd-2043d05a\">At Mumbai Gaming Station, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we\u2019re here to help.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-c75a1d27\">Returns<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c9760401\">Our return policy lasts for 7 days from the date of delivery. Unfortunately, if 7 days have passed since your purchase, we may not be able to offer a refund or exchange.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-6047d45e\">To be eligible for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item must be unused and in its original condition<\/li>\n\n\n\n<li>The product must be returned in the original packaging<\/li>\n\n\n\n<li>Proof of purchase or order confirmation is required<\/li>\n\n\n\n<li>All accessories, manuals, and included items must be returned<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-7782b347\">Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9f040e8f\">The following items cannot be returned or refunded:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Digital\/downloadable products<\/li>\n\n\n\n<li>Gift cards<\/li>\n\n\n\n<li>Opened software or game activation codes<\/li>\n\n\n\n<li>Clearance or sale items<\/li>\n\n\n\n<li>Products damaged due to misuse or improper handling<\/li>\n\n\n\n<li>Customized or special-order products<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-72ec15d3\">Damaged or Defective Products<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-734930bb\">If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos\/videos of the product and packaging. We will arrange a replacement or refund after verification.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-f55880ff\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-ffec4934\">Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-3df17fae\">If approved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be processed to the original payment method<\/li>\n\n\n\n<li>Processing time may take 5\u201310 business days depending on your bank or payment provider<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-e727259b\">Late or Missing Refunds<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-38006c1f\">If you have not received your refund yet:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Recheck your bank account<\/li>\n\n\n\n<li>Contact your credit card company or payment provider<\/li>\n\n\n\n<li>Contact your bank as processing times may vary<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-bf686072\">If you still have not received your refund, please contact us directly.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-83079891\">Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-36b92da6\">We only replace items if they are defective, damaged, or received incorrectly. To request an exchange, contact our support team with your order details.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-a67c409d\">Return Shipping<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-49460dab\">Customers are responsible for return shipping costs unless the return is due to our error or a defective product.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-45ad54f4\">We recommend using a trackable shipping service for valuable items, as we cannot guarantee receipt of returned products without tracking confirmation.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-656ca929\">Order Cancellations<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9a2d5243\">Orders can only be cancelled before shipment confirmation. Once an order has been dispatched, cancellation requests may not be accepted.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-b17920e1\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-98d09549\">For refund, return, or exchange requests, contact us:<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-4b20a702\"><strong>Mumbai Gaming Station<\/strong><br>Email: <a>info@mumbaistation.com<\/a><br>Phone: +91 72089 81621<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mumbaigaming.in\/index.php?rest_route=\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mumbaigaming.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mumbaigaming.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mumbaigaming.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mumbaigaming.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":2,"href":"https:\/\/mumbaigaming.in\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":29159,"href":"https:\/\/mumbaigaming.in\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions\/29159"}],"wp:attachment":[{"href":"https:\/\/mumbaigaming.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}